Relationship Manager - ESBU Dubai - ADIB
Role Purpose:
- Meeting the defined business targets selling liabilities, wealth and takaful products to ADIB Priority customers.
Key Accountabilities of the role
RESPOSIBILITIES:
- The selling of regulated Investment and Takaful products in a compliant manner.
- Onboarding NTB Diamond and Gold clients and ongoing servicing to existing relationships.
- Liaise with the sales and service teams and the customer service teams to ensure customer concerns, if any, are addressed promptly and accurately.
- Understanding of the products offered to customers and of the Banks’ policies.
RESULTS REQUIRED:
- Meet the annual business targets for balance sheet growth on liabilities and fee revenue generated through sale of Investment & Takaful products.
- Growth in the customer base managed by the Relationship Manager through acquisition of new customers and deepening of existing customers products held with the Bank.
- Seamless service delivery to customers ensuring portfolio growth and controlled attrition with no complaints closed against the Bank.
- 100% adherence to the Bank’s policies and procedures with zero breaches.
Specialist Skills / Technical Knowledge Required for this role:
- Minimum of CISI level 1
- In depth product knowledge across all investment and Takaful products internally and externally
- Internal certification on all in house products
- Extensive understanding of local and International markets
Previous experience & Qualification required:
- Proven sales track record in the local market for International and local products
- Quality existing client base with the ability to channelize future investment and monies from the client.
- Familiarity with local banking regulatory framework
To Apply from Here
Compliance Officer (Private Banking)- Mashreq Bank
Job Purpose
- Support Compliance Manager in day to day operations of ECF unit, ensuring compliance to Bank’s AML/KYC policies/procedures and regulatory requirements.
- Maintain ongoing awareness/knowledge of all regulations set by the Central Bank of the UAE and interpret the same to the relevant units within the organization to ensure adherence.
- Assist business areas to achieve their business goals while adequately addressing compliance related issues so that the bank is not exposed to regulatory, reputational or other risks. Extend support to business units by providing compliant and workable solutions to regulatory requirements and intervene where necessary to stop a transaction/process/business proposal.
- Support Compliance Manager in implementation of compliance initiatives in RBG – as may be determined / guided by HO- Compliance from time to time.
Key Result Areas
- Maintain ongoing awareness/current knowledge of all applicable internal/external compliance requirements and existing/emerging legal/statutory/regulatory environment – identifying any issues that could impact the bank.
- Assist the Compliance manager to ensure Bank’s internal procedures/policies remain compliant with regulations/changes providing guidance/advice to branch management as necessary.
- Assist in maintaining pro-active relationships with business, facilitating timely involvement to ensure compliant solutions to business issues.
- Assist in communicating all regulatory notices/circulars to all concerned areas.
- Assist in developing/maintaining/updating the KYC/AML policy.
- Assist in AML/Compliance training programs to all business group staff on an on-going basis as required/necessary to raise awareness and ensure all staff understand their responsibly/obligations with regards to Corporate/AML policies and regulatory/legal/statutory requirements.
- Provide support for the enhanced due diligence process followed on businesses classified as high risk prior to account opening/credit proposals and provide decisions accordingly. Review proposals on high risk relationships especially cases that are escalated to senior management/business group head and ensure that all risks are appropriately highlighted for sign off.
- Review the eName checker referrals from branches/enabling functions/operation and provide compliance feedback in accordance with the bank policies/CB regulations.
- Review account opening requests of high risk customers and provide clearance.
- Supervise compliance staff and provide necessary guidance and coaching to them on an ongoing basis.
- Assist in preparation of all reports/MIS on issues relating to Compliance/AML and ensure that same are provided in a timely manner to Manager Compliance as well as regulatory authority.
- Assist in developing and administering the AML reporting network across business group to ensure it is working effectively and propose changes/highlight issues as necessary.
- Assist in analyzing suspicious transactions reported by units/branches, undertake investigations where required and submit STT to UAE Central Bank in a timely manner with complete and accurate information.
- Assist in responding in a timely manner to Compliance/AML related queries/investigations of UAE Central Bank/HO/Other regulators as well as provide expert guidance to branches upon referrals.
- Ensure implementation of customer screening through world check and other Negative lists provided by HO/Central Bank UAE across all segments.
- Provide all required assistance in driving the implementation of SAS AML system for business group. Ensuring any mapping/scenario issues in business group business environment is appropriately resolved in a timely manner.
- Ensure all transactions under any subsequent/new product launches in business group are appropriately mapped/covered in SAS AML system.
- Represent compliance in any ad hoc projects as directed by Manager Compliance
Knolwledge, Skills & Exeprience
- Graduate with 3-4 years of banking experience.
- Basic knowledge and understanding of local regulatory rules and legislation, and various international requirements.
- Computer literate and good command over spoken and written English.
- Good presentation skills.
- Efficient and logical approach to problem solving.
- Good decision making ability
To Apply from Here
Relationship Manager, Business Banking (UAE Nationals Only) - HSBC
Relationship Manager, Business Banking (UAE Nationals Only)
United Arab Emirates, Abu Dhabi
Role Purpose
SMEs play a significant role in driving the economic health of most markets around the world and represent the vast majority of businesses in any economy. As the world continues to become more connected, SMEs will increasingly become international and we know that international customers are more profitable and that HSBC is better placed to meet their needs than for purely domestic customers. Accordingly, we have a clear strategy for Business Banking to be the International SME Bank
The jobholder is expected to acquire, retain and expand relationships with customers we want to bank within Business Banking profitably, by identifying customer needs first and then recommending appropriate solutions for the customer to consider and accept.
The jobholder’s portfolio will consist of both domestic and international relationships and the role will involve managing all aspects of the relationship including the inherent credit and operational risks. The jobholder will be responsible for establishing a strong, visible profile within the business area and focusing on the delivery of the Bank’s capabilities within Business Banking
Duties & Responsibilities:-
- Act as Relationship Manager by offering value-added advice and guidance to customers and placing their needs at the forefront of all that we do, setting world class standards
- Grow sustainable revenues from existing* customer portfolio and through targeted acquisition of quality new* customers
- Structure credit facilities to ensure optimum balance between customer and HSBC interests within the bounds of prudent banking
- Proactively develop effective strategies to manage relationships, both existing and new, by anticipating customer needs and providing superior quality services resulting in increased wallet share.
- Keep up-to-date on knowledge of HSBC’s international and domestic strategy, capabilities and policies.
- Increase profitability, relationship depth while minimizing risk.
- Generate cross country referrals facilitated via Global Links and local or overseas IBC, whichever appropriate.
- Work with product partners (such as GLCM, Trade, Insurance) to assess needs of international and domestic customers and offer appropriate solutions.
- Align to MTO and Area Operating Targets defined by the Group (Revenue, RWA, RoRWA).
- Build a network of business introducers in the local professional and business community
Experience & Qualifications:-
- Knowledge of the HSBC’s Business Banking products and services.
- Proven ability in identifying and meeting customer needs through a broad range of products and services.
- Proven analytical ability, with experience of credit or relationship management within the BB sector.
- Proven level of business acumen and commercial awareness including economic, cultural, procedural and regulatory issues.
- Good understanding of the local and international ‘Commercial’ environment, with a passion for understanding a broad range of industries and businesses and a determination to keep this knowledge updated.
- Proven ability to innovate and deliver creative and flexible customer solutions.
- Ability to differentiate from the competition through the delivery of a responsive and proactive relationship management service and to engage with clients at both a strategic and transactional level.
- Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with customers and colleagues.
Business Area
Commercial Banking (CMB) serves millions of businesses, from small enterprises and mid-market companies to large multinationals, in developed and faster-growing markets around the world. We provide the services and expertise that businesses need to thrive. Commercial Banking has a network that covers three-quarters of global trade flows. We provide businesses with banking services in their home markets and overseas. These include trade and receivables finance, payments and cash management, multi-currency accounts, commercial cards, overdrafts, working capital finance, insurance, term loans and syndicated, leveraged, acquisition and project finance. For more information visit http://www.hsbc.com/careers/explore-our-business
Why HSBC?
We put diversity at the heart of our business and we take our responsibility to develop our talent seriously.
Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit. We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-competitive benefits.
What to expect at HSBC
• The chance to realise your ambitions
• Globally connected careers
• A strong emphasis on values
• Learning and development opportunities
• An inclusive, meritocratic culture
• Market-competitive benefits
To Apply from Here
CIB - Compliance Officer - Vice President /Associate - Dubai-
J.P. Morgan
JPMorgan Compliance OverviewThe Compliance function assists management and staff in fulfilling their duty of compliance. The function provides a broad range of regulatory and compliance services and advice to all areas of JPMorgan Chase worldwide. Services include regulatory analysis of transactions and activities, formulation of regulatory and control policy, assistance in risk assessment, and new product development and implementation, assistance in the education of staff in regard to compliance policy and procedure.
EMEA Compliance Coverage StrategyThe EMEA Compliance coverage strategy focuses on a three tiered coverage model. The coverage model requires:
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer
EMEA Compliance Coverage StrategyThe EMEA Compliance coverage strategy focuses on a three tiered coverage model. The coverage model requires:
- Country expertise, the in-depth knowledge of the local regulatory environment, regulatory structures, local regulatory and market contacts, local market practice, industry groups, culture, language, etc.
- Product expertise, the in-depth knowledge of a specific product/service, its structure, purpose, target clients, risks, deal/trade/process flow and settlement, exchanges, etc.
- Core expertise, the in-depth knowledge and application of firm policy and regulatory requirements across multiple product, service and jurisdictions. Examples include Personal Investment, Chinese Walls, Disclosure of Interest, Monitoring & Surveillance, etc.
Position DescriptionThe Compliance Officer based in Dubai provides support to all the businesses operating at the DIFC office . The Compliance Director reports functionally to the Head of Compliance in MENAT. The Compliance Officerr is responsible for the following: - advice to business management in the development of policies and procedures designed to achieve and ensure compliance with corporate and regulatory requirements;
- advice on the application of local DFSA and US rules (where applicable) and corporate policies (eg Code of Conduct);
- advice on and maintenance of policies and procedures and systems and controls in relation to anti-money laundering requirements, including the escalation of potential money laundering issues and the reporting of suspicions to relevant authorities;
- development and execution of the annual Compliance training programme;
- member of both the local management committee and local control committee;
- maintain relationship with the DFSA and anti-money laundering authorities, co-ordinate regulatory enquiries, visits and periodic regulatory reporting as well as maintaining both the company and individual licenses;
- input into New Business Initiative Approvals, assessing Compliance/Regulatory issues/impact of proposed new products and services;
- liaison with internal and external auditors and assist in managing responses and actioning compliance issues raised in audit reports & Control Self Assessment reviews;
- partner with the business to address issues raised by the Compliance Review Team and working with the Team to enhance the Testing programme;
- identifying and investigating potential rule breaches, coordinating corrective action with other control functions as necessary/required;
- assess and review marketing and product material;
- participation in ad hoc projects impacting the business in the jurisdiction;
- co-ordination with Compliance personnel outside of Dubai in respect of the businesses located in the Dubai office;
- Demonstrating oversight of outsourced services as required in line with local regulatory requirements
- keeping abreast of industry trends and “hot issues” and anticipate areas of focus and attention of regulators, keeping business management and Compliance colleagues informed (eg participation in local compliance officer network groups).
- Keeping abreast of AML & Compliance regulatory changes relevant to jurisdiction to ensure policies & procedures are appropriately
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer
Seniority Level
Mid-Senior level
Industry
- Financial Services
- Banking
Employment Type
Full-time